Introduction
These Terms of Service govern your access to and use of the website located at https://www.svli.mom and the services offered by SVLI, LLC. The terms the Company, we, us, and our refer to SVLI, LLC, a company organized under the laws of the United States with a principal place of business at 20 W Century Park Way, Salt Lake City - 84115-3508, United States (US).
Please read these terms carefully before using the website or engaging our services. They describe your rights and obligations and form a binding agreement between you and the Company. If you do not agree with any part of these terms, you should not access the website or use our services.
Acceptance of These Terms
By accessing the website, browsing its content, submitting an inquiry, or entering into a service agreement with us, you confirm that you have read, understood, and agree to be bound by these Terms of Service and by our Privacy Policy. These terms apply to all visitors, users, and clients of the website and services.
If you are using the website or services on behalf of a company or other organization, you represent that you have the authority to bind that organization to these terms. In that case, the term you refers to both you individually and the organization you represent.
Eligibility
To use our website and services, you must be at least 18 years of age and capable of forming a legally binding contract. By accessing the website, you represent and warrant that you meet these eligibility requirements and that all information you provide to us is accurate, current, and complete.
We may refuse service, suspend access, or terminate an agreement at any time if we determine, in our reasonable discretion, that a user does not meet these requirements or has provided false, misleading, or incomplete information in connection with their use of the website or services.
Description of Services
SVLI, LLC provides computer systems design and related services, including integrated systems design, cloud platform engineering, data infrastructure, cybersecurity, and managed operations. The specific scope of any engagement is described in a separate written agreement, proposal, or statement of work executed between you and the Company.
Content on this website is provided for general information purposes only and does not constitute professional advice or a binding offer to provide services. We reserve the right to modify, suspend, or discontinue any aspect of the website or services at any time without prior notice, subject to the terms of any active agreement you have with us.
Our services typically involve discovery, architecture, build, deployment, and support phases. The deliverables, timelines, and acceptance criteria for each phase are documented before work begins so that both parties share a clear understanding of what will be delivered. We encourage you to ask questions during the planning stage so that the scope accurately reflects your needs.
User Accounts
Certain features of our services may require you to create an account. When you create an account, you agree to provide accurate and complete information and to keep that information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree to notify us immediately if you become aware of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your credentials or to notify us promptly of unauthorized access.
Acceptable Use
You agree to use the website and services only for lawful purposes and in a manner consistent with these terms. You will not use the website to violate any applicable law or regulation, to infringe the rights of any third party, or to transmit any material that is unlawful, harmful, threatening, defamatory, or otherwise objectionable.
You will not attempt to gain unauthorized access to any portion of the website, its systems, or its networks; you will not interfere with the proper working of the website; and you will not introduce any viruses, malware, or other harmful code. We may investigate any suspected violation and cooperate with law enforcement where appropriate.
We reserve the right, but are not obligated, to monitor activity on the website and to remove any content or suspend any user that we determine, in our sole discretion, violates these terms or is otherwise harmful to the website, to our systems, or to other users. Where a violation causes damage, we may pursue remedies available at law.
Intellectual Property
The website and all of its content, including text, graphics, logos, icons, software, and design elements, are owned by SVLI, LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws. Nothing in these terms grants you any right, title, or interest in that content other than a limited, revocable, non-exclusive license to view it for personal, non-commercial use.
You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the website without our prior written consent. The name SVLI and all related marks are the property of the Company and may not be used without permission.
User Content
If you submit information to us through the website, including through contact forms or email, you grant us a non-exclusive, royalty-free, worldwide license to use, store, and process that information for the purpose of responding to you and providing our services. You retain ownership of any content you submit.
You represent that any content you submit is accurate, that you have the right to provide it, and that doing so does not violate the rights of any third party. We are not obligated to retain or publish any content you submit, and we may remove or decline any submission at our discretion.
Because email and web forms are not fully secure channels, we ask that you avoid sending confidential or sensitive information, such as passwords, payment details, or regulated data, through these channels unless we have agreed on a secure method in advance. We cannot guarantee the security of information you choose to transmit to us in this manner.
Fees and Payment
Fees for our services are set out in the written agreement, proposal, or statement of work between you and the Company. Unless otherwise stated in writing, invoices are due within the timeframe specified on the invoice, and payments are non-refundable except as required by law or as expressly agreed in writing.
If you fail to pay an invoice when due, we may suspend or terminate the services and charge interest on overdue amounts as permitted by law. You are responsible for any taxes, duties, or other charges imposed on the services, except for taxes based on our net income.
Unless the written agreement states otherwise, any out of pocket expenses we incur in delivering the services, such as travel, third party licenses, or cloud hosting fees, will be billed separately with reasonable documentation. We will obtain your approval before incurring any significant expense that was not included in the original estimate.
Third Party Services
The website may contain links to websites, tools, or services operated by third parties. We provide these links for convenience only, and we do not endorse or assume any responsibility for the content, privacy practices, or availability of any third party service. You access third party services at your own risk.
When we integrate third party products into our services at your request, your use of those products may be governed by separate terms provided by the third party. We are not liable for any loss or damage arising from your use of third party services.
Disclaimer of Warranties
The website and services are provided on an as is and as available basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any defects will be corrected. We make no representation or warranty regarding the accuracy, completeness, or reliability of any content on the website. You use the website at your own discretion and risk.
Limitation of Liability
To the maximum extent permitted by law, in no event shall SVLI, LLC, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of business, arising out of or related to your use of the website or services.
Our total aggregate liability arising out of or related to these terms, the website, or the services shall not exceed the greater of one hundred US dollars or the amount you have paid to us for the services in the twelve months preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.
The limitations in this section apply regardless of the theory of liability, whether based in contract, tort, negligence, strict liability, or otherwise, and even if we have been advised of the possibility of such damages. These limitations are a fundamental basis of the bargain between you and the Company and would not have been entered into without them.
Indemnification
You agree to indemnify, defend, and hold harmless SVLI, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the website or services, your violation of these terms, or your infringement of the rights of any third party.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses. This obligation survives any termination of these terms or of your use of the website and services.
Termination
We may terminate or suspend your access to the website or services immediately, without prior notice or liability, if you breach any provision of these terms, if we are required to do so by law, or if we decide in our reasonable discretion to discontinue the website or services. For active service agreements, termination is governed by the terms of that agreement.
Upon termination, your right to use the website and services will cease immediately. The provisions of these terms that by their nature should survive termination, including intellectual property, disclaimer of warranties, limitation of liability, indemnification, and governing law, will continue to apply.
If termination occurs while an active service agreement is in effect, we will work with you in good faith to wind down the engagement in an orderly manner. This includes returning your data where applicable, providing reasonable transition assistance, and settling any outstanding fees for work completed before the effective date of termination.
Changes to the Services
We are constantly working to improve our website and services, and we may add, modify, or remove features at any time. We may also update the content on the website without notice. We will use reasonable efforts to notify you of material changes to the services, but we are not obligated to do so for minor updates.
If a change to the services would materially affect an active service agreement, we will communicate that change in advance and work with you to address the impact in accordance with the terms of that agreement.
We also strive to preserve compatibility with your existing environment when we update our tooling and practices. Where a change would require action on your side, we will provide reasonable notice and clear instructions so that you can prepare without unnecessary disruption to your operations.
Changes to These Terms
We may revise these Terms of Service from time to time by posting an updated version on this page and updating the Last updated date. When we make material changes, we will take reasonable steps to bring those changes to your attention, such as by placing a notice on the website.
Your continued use of the website or services after the revised terms become effective constitutes your acceptance of those changes. If you do not agree to the revised terms, you should stop using the website and services.
Governing Law and Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of the State of Utah and the United States, without regard to conflict of law principles. You and the Company agree that any dispute arising out of or relating to these terms or the services will be subject to the exclusive jurisdiction of the state and federal courts located in Salt Lake County, Utah.
Before initiating formal legal proceedings, we encourage you to contact us so that we may attempt to resolve the dispute informally and in good faith. Any claim must be brought within one year of the events giving rise to the claim, unless a longer period is required by applicable law.
Severability and Waiver
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any provision of these terms does not constitute a waiver of that provision or of the right to enforce it later.
A waiver of any provision will be effective only if made in writing and signed by an authorized representative of the Company.
Entire Agreement
These Terms of Service, together with our Privacy Policy and any written agreement, proposal, or statement of work executed between you and the Company, constitute the entire agreement between you and SVLI, LLC regarding your use of the website and services. They supersede all prior or contemporaneous communications, whether written or oral.
To the extent of any conflict between these Terms of Service and a separately executed written agreement, the terms of the written agreement will control with respect to the services described in that agreement.
Contact Information
If you have any questions, comments, or concerns about these Terms of Service, please contact us using the details below. We value your feedback and will do our best to respond promptly.
SVLI, LLC
20 W Century Park Way
Salt Lake City - 84115-3508
United States (US)
Email: guide@svli.mom
Phone: +15308754872
Website: https://www.svli.mom